we ended up charged $861 to change the flight itinerary. The travel company blames the AA to the significant charge and AA washed their arms.
I just boarded flight 2578 from lax to SJC and sat down then was lectured to about wherever I set my bag during the overhead. It had been an embarrassing instant for me and I frankly did not at all take pleasure in this flight attendant’s really loud and arrogant Perspective.
AA misplaced my baggage in Miami by not owning it with me on my flight to Talahassee, Fl and After i lodged a complaint they gave me a file locator to examine position. It took three times to receive my luggage And that i had to travel to Panama City Aprt to obtain my baggage just after Tallahassee Aprt bought it and sent it to Atlanta then to Personal computer by Delta.
The temperature in Dallas from eleven:00 am until eventually well soon after five:00 pm was blue skies and sunshine. The flight from Dallas to DC was not full of climate as The trail was direct instead of altered apart from slight turbulence which induced altitude changes to prevent. The weather in DC was clear and no rain. Weather conditions predicted for Charleston WV did take place 45 minutes once the at first scheduled landing time ought to have happened. It's my perception that American Airways might have and must have provided a lot more in just how of logistical expertise in Dallas for gate availability and contingency programs when gates are blocked, more support for delayed connecting flights to help travellers and keep away from skipped flights, and even more humanity and being familiar with for travellers stranded at nighttime in a big town without any info, resources, etcetera. We were not presented nearly anything by Vanessa S. or perhaps the gate personnel. I did go to the ticket counter in DC as well as a Manager, Sandra did give our initial and only apology and information on lodge shuttles with the airport and a reduction voucher good at several resorts. Incidentally, our baggage which was checked was not accessible to us on Friday evening and we have been made available a complimentary toiletry bag. Baggage staff were being quite courteous and the emphasize of our consumer expertise. Since we could not get re-booked right until the following day and I couldn't get to Charleston WV as necessary for business obligations, I rented a lodge place in DC along with a rental car and drove myself to Charleston WV from Washington DC. the subsequent morning so that you can get there as essential. The results of my working experience still left me emotion pretty disappointed in The shopper service available at American Airlines.
So, There are several thing’s I have observed that I will Notice in this article, and take into account it my very own academic venting considering that they don't provide The shopper well in the least with regard to this:
the AA individual on the AA terminal to become very snide, when actually I had performed anything in my Manage to have to your plane inside of a timely style.
If Here is the new American Airlines I’ll go on file as declaring I similar to the old a person improved. You gained’t go broke by getting rid of my company but you should have an additional seat accessible to market to some other unsuspecting consumer.
A substantial percent on the traveling community have conservative views, like more than fifty%. The treatment of Glenn Beck above the weekend is transmitted to almost five million people today now and continues to be spreading.
We need a written verification from American Airways to process our cruise insurance assert. Stating the instances of delays to the day we traveled to board our ship.
reserving reference MKFCFC I am addressing this letter for you to express my dissatisfaction about your services regarding the flights referred to over.
American Airlines,i am so disappointed !!! I'd such a challenging time with my disabled child!! You missing my stroller seat belt, i needed to stroll all the way around the airport holding my four a long time old daughter…and right after standing 1 hour at the baggage assert they instructed me to get in touch with your click reference purchaser service ,guess what? They might’nt do anything!! it proceeds? unbelievable!!!
I flew from Orlando to Dallas to Las Vegas yesterday and After i acquired residence and unpacked, I noticed one among my things was lacking from certainly one of my checked baggage.It absolutely was a shaving kit which was in a zippered pocket on the surface of a bag. I identified as buyer service in Las Vegas and was instructed there's nothing they're able to do.
The crew associates have been quite possibly the most non caring I've ever been with a flight with. It reminded me off my times while in the resort company once we experienced union and non union groups. I won't ever fly American again I I must go west I'll generate.
I flew on American Airways for the first time and last. our luggage was ruined with black grease on it massive hunks out with the handles and wheels. your plane was filthy and very uncomfortable. the flight crew was not pleasant at all. My granddaughter was with me which is about 6ft tall no room for her legs and man or woman laid back in her seat and he or she could not transfer in any way in her seat.